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[13]Oksana Mont, Functional Thinking–The Role of Functional Sales and Product Service Systems for a Function-based Society, IIIEE（Lund, 2002）.
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[14]参见Victor Papanek, Design for the Real World（London：Granada, 1978）; Tony Fry, Design Futuring：Sustainability, Ethics and New Practice（London：Berg, 2008）。
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[15]Lucy Kimbell,“The Turn to Service Design”in Liz Moor and Guy Julier, eds., Design and Creativity：Policy, Management and Practice（Oxford：Berg, 2009）, 159.
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[16]Nicola Morelli,“Designing Product/ Service Systems：A Methodological Exploration”Design Issues 18, no.3（2002）：5.
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[17]Lucy Kimbell“The Turn to Service Design,”157.
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[18]Morelli,“Designing Product/Service Systems：A Methodological Exploration,”5.
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[19]有关服务的物质性方面可以运用的不同视角，参见Lucy Kimbell,“Designing for Service as One Way of Designing Services,”International Journal of Design 5, no.2（2011）：41-52。
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[20]具体参见 Liz Moor and Guy Julier“Introduction：Design and Creativity”in Liz Moor and Guy Julier, eds., Design and Creativity：Policy, Management and Practice（Oxford：Berg, 2009）, 1-22。
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[21]参见Jane Fulton-Suri,“The Experience of Evolution：Developments in Design Practice,”The Design Journal 6, no.2（2003）：39-48; Elizabeth Shove, Matthew Watson, Martin Hand, and Jack Ingram, The Design of Everyday Life（Oxford：Berg, 2007）。
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[22]B. Joseph Pine and James Gilmore, The Experience Economy（Boston：Harvard Business School Press, 1999）; Jonathan Cagan and Craig Vogel, Creating Breakthrough Products：Innovation from Product Planning to Program Approval（New York：FT Press, 2002）.
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[23]有关这些方法的概况，参见Pieter Desmet and Paul Hekkert,“Framework of Product Experience”International Journal of Design 1, no.1（2007）：57-66; Deana McDonagh, Paul Hekkert, Jeroen Van Erp and Diane Gyi, eds., Design and Emotion：The Experience of Everyday Things（London：CRC Press, 2003）。
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[24]Julka Almquist and Julia Lupton,“Affording Meaning：Design-Oriented Research from the Humanities and Social Sciences,”Design Issues 26, no.1（2010）：3.
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[25]Donella Meadows Thinking in Systems：A Primer（Vermont：Chelsea Green, 2008）.
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[26]Oksana Mont, Functional Thinking–The Role of Functional Sales and Product Service Systems for a Function-Based Society, 3.
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[27]Oksana Mont, Functional Thinking–The Role of Functional Sales and Product Service Systems for a Function-Based Society, 19.
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[28]可以把日常生活中的技术设备理解为物质意识形态的一种形式，这是循环、实现和保持权力结构的物质机制。如阿尔都塞在其关于生产条件的意识形态再生产行为分析中所言，“意识形态总是存在于机器及其实践之中。这种存在是物质的。”也就是说，经过我们对物质世界的体验，我们被建构为特定的主体性。Louis Althusser, Essays on Ideology（London：Verso, 1993 [1970]）, 40.
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[29]科特·拉什（Scott Lash）对亚里士多德的伦理和因果关系有精辟而又简要的论述，参见其在伦敦大学戈德史密斯学院建筑设计研究中心宣读的论文“Intensive Culture,”（2006）http://roundtable.kein.org/node/414（2010年12月12日访问）。
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[30]Alain A. Findeli,“Ethics, Aesthetics and Design,”Design Issues 10, no.2（1994）：61.
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[31]Daniel D. Miller, A Theory of Shopping（New York：Cornell University Press, 1998）.
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[32]Nicholas Negroponte, Being Digital（London：Coronet, 1996）, 154-56.
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[33]Cook, Bhamra and Lemon,“The Transfer and Application of Product Service Systems：from Academia to UK Manufacturing Firms,”1464.
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设计问题（第二辑） 投票箱投票系统的替代设计方案
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Design Alternatives to the Ballot Box Voting System
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