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155 医疗事故诉讼减少了一半：Kachalia, A., Kaufman, S. R., Boothman, R., Anderson, S., Welch, K., Saint, S., & Rogers, M. A. M. (2010). Liability claims and costs before and after implementation of a medical error disclosure program. Annals of Internal Medicine, 153(4), 213–221.
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155 当面对人为因素 ：这是Eply引自理查德·布恩曼话语的意译。理查德·布思曼为密歇根医学院参与研究的首席风险执行官。Epley, N. (2014). Mindwise: How we understand what others think, believe, feel, and want. New York, NY: Alfred A. Knopf, p. 185.
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155 善意的谎言：Camden, C., Motley, M. T., & Wilson, A. (1984). White lies in inter个人交流: A taxonomy and preliminary investigation of social motivations. Western Journal of Speech Communication, 48(4), 309–325.
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Erat, S., & Gneezy, U. (2012). White lies. Management Science, 58(4), 723–733.
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Scott, G. G. (2006). The truth about lying: Why and how we all do it and what to do about it. Lincoln, NE: iUniverse.
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Talwar, V., Murphy, S. M., & Lee, K. (2007). White lie-telling in children for politeness purposes. International Journal of Behavioral Development, 31(1), 1–11.
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156 保罗·格赖斯称之为会话含义： Grice, H. P. (1975). Logic and conversation. In P. Cole and J. Morgan (Eds.), Syntax and semantics (Vol. 3). New York, NY: Academic Press.
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Levitin, D. J. (2010). Foundations of cognitive psychology: Core readings (2nd ed.). Boston, MA: Allyn & Bacon.
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157 说话者说出一句话： Searle, J. R. (1991). Indirect speech acts. In S. Davis (Ed.), Pragmatics: A reader (pp. 265–277). New York, NY: Oxford University Press.
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158 社会拒绝会激活大脑中跟物理疼痛一样的区域： Eisenberger, N. I., & Lieberman, M. D. (2004). Why rejection hurts: A common neural alarm system for physical and social pain. Trends in Cognitive Sciences, 8(7), 294–300.
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Eisenberger, N. I., Lieberman, M. D., & Williams, K. D. (2003). Does rejection hurt? An fMRI study of social exclusion. Science, 302(5643), 290–292.
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MacDonald, G., & Leary, M. R. (2005). Why does social exclusion hurt? The relationship between social and physical pain. Psychological Bulletin, 131(2), 202–223, p. 202.
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158 减少人们的社交疼痛： DeWall, C. N., MacDonald, G., Webster, G. D., Masten, C. L., Baumeister, R. F., Powell, C., … Eisenberger, N. I. (2010). Acetaminophen reduces social pain: Behavioral and neural evidence. Psychological Science, 21(7), 931–937.
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159 但如果够幸运，意图却百分之百明确的言语： Searle, J. R. (1965). What is a speech act? In R. J Stainton (Ed.), Perspectives in the philosophy of language: A concise anthology, 2000 (pp. 253–268). Peterborough, ON: Broadview Press.我只是将故事简单地意译过来而已；瑟尔的讲述更好，也更有趣。
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160 信息可以通过社会契约更新：Turner, C. (1987). Organizing information: Principles and practice. London, UK: Clive Bingley.
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160 我们现在知道厄尼是个骗子：Sesame Street (1970, April 23). Ernie eats cake. [Television series episode]. In Sesame Street (Season 1, Episode 119). New York, NY: Children’s Television Workshop.
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160 不值得信任： Turner, C. (1987). Organizing information: Principles and practice. London, UK: Clive Bingley.
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160 冥王星不再是一颗行星时： National Aeronautics and Space Administration. (n. d.). Pluto: Overview. 摘自 https:// solarsystem. nasa. gov/ planets/ profile. cfm ? Object= Pluto.
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160 所有对话都是合作行为：Shannon, B. (1987). Cooperativeness and implicature— A reversed perspective. New Ideas in Psychology, 5(2), 289–293.
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163 假意、挖苦或任何非字面言语：Anderson, J. S., Lange, N., Froehlich, A., DuBray, M. B., Druzgal, T. J., Froimowitz, M. P., … Lainhart, J. E. (2010). Decreased left posterior insular activity during auditory language in autism. American Journal of Neuroradiology, 31(1), 131–139.
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Harris, G. J., Chabris, C. F., Clark, J., Urban, T., Aharon, I., Steele, S., … Tager-Flusberg, H. (2006). Brain activation during semantic processing in autism spectrum disorders via functional magnetic resonance imaging. Brain and Cognition, 61(1), 54–68.
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Wang, A. T., Lee, S. S., Sigman, M., & Dapretto, M. (2006). Neural basis of irony comprehension in children with autism: The role of prosody and context. Brain, 129(4), 932–943.
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163 当人们处于极端兴奋时，大脑就会释放催产素：Blaicher, W., Gruber, D., Bieglmayer, C., Blaicher, A. M., Knogler, W., & Huber, J. C. (1999). The role of oxytocin in relation to female sexual arousal. Gynecologic and Obstetric Investigation, 47(2), 125–126.
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Carmichael, M. S., Humbert, R., Dixen, J., Palmisano, G., Greenleaf, W., & Davidson, J. M. (1987). Plasma oxytocin increases in the human sexual response. Journal of Clinical Endocrinology & Metabolism, 64(1), 27–31.
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Diamond, L. M. (2004). Emerging perspectives on distinctions between romantic love and sexual desire. Current Directions in Psychological Science, 13(3), 116–119.
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