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12．Ibid.
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13．在这里，我们更感兴趣的是他们如何发现这次任务。关于我们如何获取数据的更多细节，参阅Kingsley，Gray，and Suri，“Market Frictions，”383–400，and Gray et al.，“The Crowd，”134–47。
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14．参阅Salehi et al.，“We Are Dynamo：Overcoming Stalling and Friction in Collective Action for Crowd Workers，”in CHI ’15：Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems（New York：ACM，2015），1621–30，https://doi.org/10.1145/2702123.2702508。
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15．We Are Dynamo, “Dear Jeff Bezos,”We Are Dynamo wiki, accessed May 8, 2018, http://www.wearedynamo.org/dearjeffbezos.
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第六章 双重底线
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1．相比之下，国家救灾工作花了3年时间才将筹集到的国际资金分配到位，而且仅限于帮助那些拥有自己房产的人，这进一步加剧了社会断层。CloudFactory公司的地震救灾资金近75%直接拨给了CloudFactory工人及其家人，其余的捐给了当地政府机构以及城市附近提供食物和避难所的非营利组织。
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2．Thomas Fox Parry, “The Death of a Gig Worker,”The Atlantic, June 1, 2018, https://www.theatlantic.com/technology/archive/2018/06/gig-economy-death/561302/?utm_source=atltw.
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3．See National Labor Relations Board, 322 U.S. 111 (1944); Weil, The Fissured Workplace, 185–86.
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4．Aaron Smith, Shared, Collaborative, and On Demand: The New Digital Economy (Washington, DC: Pew Research Center, 2016), http://www.pewinternet.org/2016/05/19/on-demand-ride-hailing-apps/.
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5．至于优步的所有司机合伙人是否都可以被视为有资格向优步提起集体诉讼的员工，或者司机合伙人是否需要决定作为个人该如何保护自己的私人利益，目前还没有定论。参阅Mike Isaac and Noam Scheiber，“Uber Settles Cases with Concessions，but Drivers Stay Freelancers，”New York Times，April 21，2016，http://www.nytimes.com/2016/04/22/technology/uber-settles-cases-with-concessions-but-drivers-stay-freelancers.html；Alex Rosenblat and Luke Stark，“Algorithmic Labor and Information Asymmetries：A Case Study of Uber’s Drivers，”International Journal of Communication 10（July 27，2016）：27。
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6．Alex Rosenblat, Uberland: How Algorithms Are Rewriting the Rules of Work (Oakland: University of California Press, 2018).
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7．Wikipedia, s.v. “Corporate Social Responsibility,”accessed June 20, 2018, https://en.wikipedia.org/wiki/Corporate_social_responsibility.
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8．Gray et al., “The Crowd,”134–47.
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9．帕里克对企业社会责任的态度是使问题更进一步。他要求企业创始人设计能打开市场的产品和服务，从而满足社会需求，而不是利用流行产品的利润资助慈善事业。帕里克有一些强大的支持者，比如湾区孵化器Y Combinator幕后的风险资本家。帕里克班上注册的学生有机会通过Y Combinator竞争真正的资金支持。菲利普·古特海姆、阿南德·库尔卡尼、普拉亚格·纳鲁拉和戴夫·罗尼兹基参与了课堂项目MobileWorks，赢得了Y Combinator的2011年夏季竞赛，获得了足够的资金雇用一组工程师，开展一场营销活动，搭建一个由世界各地按需工人充当虚拟助手的服务网络。参阅Gray et al.，“The Crowd”；Anand Kulkarni et al.，“MobileWorks：Designing for Quality ina Managed Crowdsourcing Architecture，”IEEE Internet Computing 16，no. 5（September 2012）：28–35，https://doi.org/10.1109/MIC.2012.72。
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10．Joel West and Karim R. Lakhani, “Getting Clear about Communities in Open Innovation,”Industry and Innovation 15, no. 2 (2008): 223–31; Boudreau et al., “From Crowds to Collaborators: Initiating Effort & Catalyzing Interactions Among Online Creative Workers,”HBS Working Paper No. 14-060(Cambridge, MA: Harvard Business School, January 2014).
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11．纳鲁拉指出：“自我组织不是偶然发生的……群体本身需要帮助和支持，方法就是建立某种层级系统，让更有经验的人担任更多管理角色，在这样的角色中，他们能够帮助他们，能够提供支持，能够代表社群直接与客户沟通。在这个组织里，我们就是这样的人。”普拉亚格·纳鲁拉，实地调查访谈，2015年12月11日。
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12．2012年，该组织正式从“Universal Subtitles”改名为“Amara”。他们用这个名字，是想在字幕之外提供其他服务，并希望体现它想要建立的社群感：一家具有社会使命的非营利组织，而不是典型的互联网创业公司。之所以选择“Amara”这个词，是因为它是西班牙语“amar”的动词形式，意思是“去爱”；而在梵文中，它的意思是“永恒的”。联合创始人迪安·詹森在接受我们采访时指出，Amara的“律师还担心与‘Universal Films / Studios’发生潜在的商标纠纷，因为他们很早前就进入了媒介空间”。
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13．Arun Sundararajan, The Sharing Economy: The End of Employment and the Rise of Crowd-Based Capitalism (Cambridge, MA: MIT Press, 2016); Airi Lampinen et al., “Studying the‘Sharing Economy’: Perspectives to Peer-to-Peer Exchange,”in Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work& Social Computing (New York: ACM, 2015), 117–21, https://doi.org/10.1145/2685553.2699339; Juliet Schor, “Debating the Sharing Economy,”Great Transition Initiative, October 2014, http://www.greattransition.org/publication/debating-the-sharing-economy; Schor et al., “Paradoxes of Openness and Distinction in the Sharing Economy,”Poetics 54 (2016): 66–81.
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14．Kristofer Erickson and Inge Sørensen, “Regulating the Sharing Economy,”Internet Policy Review 5, no. 3 (June 30, 2016), https://doi.org/10.14763/2016.2.414; Juho Hamari, Mimmi Sjöklint, and Antti Ukkonen, “The Sharing Economy: Why People Participate in Collaborative Consumption,”Journal of the Association for Information Science and Technology, 2015; Aaron Smith, Shared, Collaborative, and On Demand.
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15．“我们相信，新经济正在创造重塑工作的机会，但我们需要确保最终目标有利于工人的工作。”参阅National Domestic Workers Alliance，“The Good Work Code for the Online Economy Announces First 12 Companies Leading for Good for Workers，”press release，November 13，2015，via Marketwired，http://www.marketwired.com/press-release/good-work-code-online-economy-announces-first-12-companies-leading-good-work-workers-2073469.htm。
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16．Trebor Scholz, “Platform Cooperativism vs. the Sharing Economy,”Trebor Scholz (blog), December 5, 2014, https://medium.com/@trebors/platform-cooperativism-vs-the-sharing-economy-2ea737f1b5ad; Alex Wood, “Why the Digital Gig Economy Needs Co-Ops and Unions,”openDemocracy, September 15, 2016, https://www.opendemocracy.net/alex-wood/why-digital-gig-economy-needs-co-ops-and-unions;Chelsea Rustrum, “Q&A with Felix Weth of Fairmondo, the Platform Co-Op That’s Taking on eBay,”Shareable, accessed June 21, 2018, https://www.shareable.net/blog/qa-with-felix-weth-of-fairmondo-the-platform-co-op-thats-taking-on-ebay;Nithin Coca, “Nurses Join Forces with Labor Union to Launch Healthcare Platform Cooperative,”Shareable, accessed June 21, 2018, https://www.shareable.net/blog/nurses-join-forces-with-labor-union-to-launch-healthcare-platform-cooperative.
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17．U.S. Bureau of Labor Statistics, “Licensed Practical and Licensed Vocational Nurses,”Occupational Outlook Handbook, accessed June 21, 2018, https://www.bls.gov/ooh/healthcare/licensed-practical-and-licensed-vocational-nurses.htm.
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18．John Bellamy Foster, Robert W. McChesney, and R. Jamil Jonna, “The Global Reserve Army of Labor and the New Imperialism,”Monthly Review 63, no. 6 (2011): 1. See also Mark Graham, Isis Hjorth, and Vili Lehdonvirta, “Digital Labour and Development: Impacts of Global Digital Labour Platforms and the Gig Economy on Worker Livelihoods,”Transfer: European Review of Labour and Research 23, no. 2 (2017): 135–62, https://doi.org/10.1177/1024258916687250.
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结论 接下来的任务
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