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(1) 《2011全球服务外包发展报告》,引自 http://www.china.com.cn/economic/txt/2011-05/24/content_22626595.htm。
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(2) 王晓红:《在实现服务外包产业的跨越式发展与整体提高》,《国际贸易》,2010年第10期。
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