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我想这一切也同样适用于你。如果你的企业长期为遗留问题所笼罩,那你应该考虑一下如何另辟蹊径,充分认识你的业务及其挑战。高级领导者需着力应对企业层级的重大问题,但组织内其他级别的经理人则应该多解决存在于团队、工厂或者区域层面的各种痼疾,例如,过时的销售组织,会给员工或环境造成伤害的旧有生产流程,以及只能催生拙劣设计的低质量工程实践等。无论你的职责是什么,你都应致力于解决那些会拖累未来增长的长期负债问题,即便它可能会给你的短期业绩带来负面影响。你要表现出足够的勇气,展现出应具备的领导气魄。消除遗留问题的困扰,你就能够专注于业务建设,更好地展开竞争,取得胜利,而那些通过积极解决问题而节省下来的资金也可以重新被注入业务。当然并非所有的荣耀都只属于你,你的继任者也会从中受益。你将为企业留下一笔遗产,你本人则会赢得美誉,被视为一名强力的变革型领导者。从我的角度来说,这种感觉好极了。
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问题清单
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1.在历史遗留问题上,你的前任是否存在敷衍塞责的行为?你公司的现有债务规模到底有多大?
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2.你上一次对工厂进行突击检查是什么时候?如果发现问题,别遮遮掩掩,抓紧处理。
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3.在做出重大决策时,你是否考虑过如何才能将业务的长期风险降至最低?你是否忽略了某些对业务存在危害的定时炸弹?
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4.你们的业务是否与公司使命和愿景中所倡导的崇高理想相符?员工或其他人是否注意到理想与现实之间的矛盾之处?
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5.当员工或其他人向你指出业务上的潜在问题时,你会做何反应?你是会进行彻查并进行必要的补救,还是放任自流,转而关注其他优先事项?
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6.对于面对的问题,你是更倾向于重拳出击,迅速解决,还是更倾向于不闻不问,顺其自然?
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7.你的组织中是否有善于解决遗留问题的合适人选?如果没有,抓紧不拘一格地引进相关人才。
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8.在负债及责任方面,你是否会同投资者或其他利益相关者坦诚相对?
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9.你是否在持续改进公司的经营,最大限度地为未来的领导者减少负债水平?
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10.如果你是一个中层管理者,你是否能对发现的问题做出恰当的反应?或许你比想象中的自己更具做出改变的能力。
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[1] 1英里≈1.6公里。
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[2] For more on this time, please see Donald H. Thompson, The Golden Age of Onondaga Lake Resorts (Fleischmanns, New York: Purple Mountain Press, 2002).
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[3] Rick Moriarty, “When Onondaga Lake Crackled with Dancing and Rides: A Search for Our Lost Resorts,” Syracuse.com, updated March 22, 2019, https://www.syracuse.com/empire/2015/07/a_search_for_the_lost_resorts _of_onondaga_lake.html.
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[4] Catie O’Toole, “Onondaga Lake Cleanup Continues; Next Up: Dredging, Capping Contaminated Lake Bottom,” Syracuse.com, updated March 22, 2019, https://www.syracuse.com/news/index.ssf/2012/03/onondaga_lake _cleanup_continue.html.
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[5] “Onondaga Lake Superfund Site,” Atlantic States Legal Foundation, accessed October 10, 2019, http://onondagalake.org/Sitedescription/OnondagaLake BottomSediments/docs/Onondagalake_asFS1Aand%201B_ver%203.pdf.
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[6] S. W. Efler and R. D. Hennigan, “Onondaga Lake, New York: Legacy of Pollution,”Lake and Reservoir Management 12, no. 1 (1996), DOI: 10.1080/07438149609353992.
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[7] Matthew Liptak, “A Bunch of People Just Went Swimming in One of the US’ Most Polluted Lakes for the First Time in 75 Years,”Business Insider, July 23, 2015, https://www.businessinsider.com/r-swimmers-take-dip-in-long-polluted-new-york lake-to-hail-cleanup-2015–7; David Chanatry, “America’s ‘Most Polluted’ Lake Finally Comes Clean,” National Public Radio, July 31, 2012, https://www.npr.org/2012/07/31/157413747/americas-most-polluted -lake-finally-comes-clean.
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[8] Liptak, “A Bunch of People”; Chanatry, “America’s Most Polluted.”
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[9] 即Superfund Site,是美国环保局根据相关法律所确定的一系列被污染地域。这些地域通常遭受了严重污染,且需要较长时间才能修复。——译者注
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[10] “Superfund Site: Onondaga Lake Syracuse, NY,” United States Environmental Protection Agency, accessed October 6, 2019, https://cumulis.epa.gov/super cpad/SiteProfiles/index.cfm?fuseaction=second.cleanup&id=0203382.
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[11] 1立方码≈0.76立方米。
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[12] William Kates, “Honeywell Agrees on $451 Million Plan to Onondaga Lake in Syracuse,”Post Star, October 12, 2006, https://poststar.com/news /honeywell agrees-on-million-plan-to-onondaga-lake-in-syracuse/article _7213adc9–3965–5d44a8aa-5a8d29b2f700.html; consultation with current and former Honeywell executives.
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[13] “Onondaga Lake,”New York State, accessed October 9, 2019, https://www.dec.ny.gov/lands/72771.html#Revitalizing; Liliana Pearson, “Onondaga Lake Sees the Return of Threatened Bird Species,”NCC News, July 28, 2017, https://nccnews.expressions.syr.edu/2017/07/28/onondaga-lake-sees-the -return-of-threatened-bird-species/; “Onondaga Lake Cleanup Progress,” New York Department of Environmental Conservation,October 2017, https://content.govdelivery.com/attachments/NYSDEC/2017/10/23/file_attachments/901196/OL%2BProgress%2BFact%2BSheet%2B10.23.17 %2BFINAL.pdf.
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