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· 由于我们当今社会的认知过载倾向日益严峻，抄捷径下决定的做法也随之普遍化。说服专业人士只要在提要求时加入一两个影响力触发因素，就很可能成功实现他们的目的。从业者使用这些触发因素，不一定是在利用我们。只有当触发因素不是环境中自然蕴含的特征，而是从业者捏造出来的时，才意味着赤裸裸的剥削。为了维护快捷反应的有益特质，必须采用各种恰当的方式来反抗这种弄虚作假。
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