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Leil Lowndes is the expert who offers the advice on greeting a stranger as an old friend given on page 19.
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Mather, Diana Secrets of Confdent Communicators（Hodder&Stoughton，2014）.
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Morgan, John Debrett’s New Guide to Etiquette and Modern Manners（Headline，1996）.
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Not Actual Size, The Art of Being Middle Class（Constable&Robinson，2012）.
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Powell, John Why Am I Afraid to Tell You Who I Am?（Argus，1969）.
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Powell was the‘fve levels of communication’philosopher mentioned on pages 53-54.
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Taggart, Caroline How to Greet the Queen（Pavilion，2014）.
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Lady Troubridge The Book of Etiquette（Cedar Books，1958；frst published 1926）.
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Wallace, Danny Awkward Situations for Men（Ebury Press，2010）.
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The quotation on page 70 is from Anthony Quinn, The Streets（JonathanCape，2012）.
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我还从以下的网页中获得了灵感和信息：
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www. businessballs.com/body-language.htm#body-language-introduction
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www. businessinsider.com/8-things-to-always-say-in-an-interview-2013-5?IR=T
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career-advice. monster.com/job-interview/interview-questions/best-things-say-in-interview/article.aspx
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www. pickuplinesgalore.com/speed-dating/
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www. psychologytoday.com/blog/sideways-view/201412/the-secrets-eye-contact-revealed
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www. realsimple.com/work-life/work-life-etiquette/oversharing
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io9. com/scientifc-studies-explain-the-best-ways-to-talk-to-chi-582531307
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www. stevenaitchison.co.uk/blog/6-ways-to-dramatically-improve-your-eye-contact-skills/
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www. speeddater.co.uk/sd-news/hi_speed_daters
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www. telegraph.co.uk/lifestyle/stella-magazine/
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targetjobs. co.uk/careers-advice/assessment-centres/275425-group-exercises-what-to-expect
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