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303 卡尼曼《思考，快与慢》：Kahneman, D. (2011). Thinking, fast and slow. New York, NY: Farrar, Straus and Giroux.
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303 甚至是可笑的操控：Kahneman, D., & Tversky, A. (1984). Choices, values, and frames. American Psychologist, 39(4), 341–350, p. 341.
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304 5年后，78人死亡：我已经将这些例子简化，以关注重要因素。摘自Tversky, A., & Kahneman, D. (1986). Rational choice and the framing of decisions. Journal of Business 59(4 pt 2), S251–S278.
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304 比起原始数字，往往更关注图形：Ferrara, F., Pratt, D., & Robutti, O. (2006). The role and uses of technologies for the teaching of algebra and calculus. In A. Gutiérrez & P. Boero (Eds.), Handbook of research on the psychology of mathematics education: Past, present and future (pp. 237–273). Boston, MA: Sense Publishers.
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Tall, D. (1991). Intuition and rigour: The role of visualization in the calculus. In W. Zimmermann & S. Cunningham (Eds.), Visualization in teaching and learning mathematics: A project (pp. 105–119). Washington, DC: Mathematical Association of America.
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305 每一个类别下人数的比重：Cates, C. (n. d.). Dr. Chris Cates’ EBM website. 摘自 http:// www. nntonline. net/。
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306 我向一位轮胎专家咨询了此事：Crosswhite, R., 个人交流. April 29, 2013, American Tire Depot, Sherman Oaks, CA。
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Montoya, R. (2011, November 18). How old— and dangerous— are your tires? 摘自 http:// www. edmunds. com。
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第7章
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309 随之而来的政府调查认定：魁北克政府，魁北克交通部. (2007). Commission of inquiry into the collapse of a portion of the de la Concorde overpass: Report. 摘自 http:// www. cevc. gouv. qc. ca/ UserFiles/ File/ Rap port/ report_ eng. pdf。
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309 以次充好的施工案例在人类历史上早有出现：Tranquillus Suetonius, C. (1997). Lives of the twelve Caesars (H. M. Bird, Trans.). Hertfordshire, UK: Wordsworth Classics of World Literature.
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310 19世纪中期之前，企业大多都还是小规模：Yates, J. (1989). Control through commu-nication: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press. 这一段，我借鉴了耶茨的成果，包括我在引言中所借鉴的耶茨论文中的语句。
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这其中有两个特例。Dutch East India 公司是一家注册的跨国公司，到1602年一直在经营；Hudson’s Bay 成立于1670年，至今仍在经营。
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Damodaran, A. (2009). The octopus: Valuing multi-business, multi-national companies. 摘自 http:// dx. doi. org/ 10. 2139/ ssrn. 1609795。
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Lubinsky, P., Romero-Gonzalez, G. A., Heredia, S. M., & Zabel, S. (2011). Origins and patterns of vanilla cultivation in tropical America ( 1500–1900): No support for an independent domestication of vanilla in South America. In D. Havkin-Frenkel & F. Belanger (Eds.), Handbook of vanilla science and technology (p. 117). Oxford, UK: Blackwell Publishing.
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Shorto, R. (2013). Amsterdam: A history of the world’s most liberal city. New York, NY: Doubleday.
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310 文档记录及功能专业化：这一段中部分文字节引自 Yates, J. (1989). Control through communica-tion: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press, p. 1.
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310 没人知道：耶茨(1989)对此做了详尽阐述，并告诉读者“Report on the collision of trains, near Chester,” October 16, 1841, Western Railroad Clerk’s File #74; in Western Railroad Collection, Case #1, Baker Library, Harvard Business School. Yates, J. (1989). Control through communication: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press.
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311 铁路公司调查人员：从这些事故中，铁路部门发现，确实需要更多更常规、更结构化的交通方式。管理层开始识别他们所需要的信息——例如，火车的速度，出发时间，车厢数量——为了将效率最大化（经济效益最大化），将事故最少化。
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311单个个体……能力：“超越任何单个个体对技术、记忆、能力的依赖”这句话直接引自Yates, p. 10, citing Jelinek, M. (1980). Toward systematic management: Alexander Hamilton Church. Business History Review, 54(01), 63–79. Yates, J. (1989). Control through communication: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press.
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311 严格按照标准方式履行职责：“准确定义职责与责任，并严格按照标准方式履行职责” 这句话直接引自 Litterer, J. A. (1963). Systematic management: Design for organizational recoupling in American manufacturing firms. Business History Review, 37(4), 369–391, p. 389.
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还可参见Litterer, J. A. (1961). Systematic management: The search for order and integration. Business History Review, 35 (4), 461–476.
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311 英国效率专家亚历山大·汉密尔顿：Jelinek, M. (1980). Toward systematic management: Alexander Hamilton Church. Business History Review, 54(1), 63–79, p. 69.
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Litterer, J. A. (1961). Systematic management: The search for order and integration. Business History Review, 35(4), 461–476.
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312 员工之间的关系：Chandler, Jr., A. D. (1962). Strategy and structure: Chapters in the history of the American industrial enterprise. Cambridge, MA: MIT Press.
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