1704988714
1704988715
B：这些绝大多数都是顾客和客户的来信和报告。根据来信的内容交给相应的部门去处理，处理完毕之后，再交回给我存档，以备将来核查。
1704988716
1704988717
A: I see. File management is very complex and important. We can’t afford to lose an important document. So, how do you file and keep them?
1704988718
1704988719
A：我明白了。档案管理是非常复杂和重要的。我们丢不起任何重要的文件。那么你是如何归档保存的呢？
1704988720
1704988721
B: I sort out the files by the first letter of the company title or the customer’s surname. I mean that all the documents and files are kept alphabetically.
1704988722
1704988723
B：我按公司名称或客户姓氏的第一个字母来存档。我是指按字母顺序存档。
1704988724
1704988725
A: I know. Oh, I almost forgot that I come to get the letters from a customer whose name is Jack Clinton. Can you check it for me?
1704988726
1704988727
A：我懂了。哦，我差点忘了，我来这里取一位名叫杰克·克林顿的客户的来信。请您帮我找一找好吗？
1704988728
1704988729
B: Certainly. All the letters from this customer fall into the letter of C.
1704988730
1704988731
B：当然可以。这位客户的所有来信都归到字母C那一类了。
1704988732
1704988733
A: Thank you very much. You are very efficient.
1704988734
1704988735
A：谢谢你。你的效率很高！
1704988736
1704988737
B: Don’t mention it.
1704988738
1704988739
B：别客气。
1704988740
1704988741
Dialogue 4
1704988742
1704988743
A: Miss Chen, do you know the filing system in our company?
1704988744
1704988745
A：陈小姐，你知道本公司的归档系统吗？
1704988746
1704988747
B: Yes. I attended a training class before I started work in this office.
1704988748
1704988749
B：是的。我来办公室开始工作前参加了一个培训班。
1704988750
1704988751
A: What is the essence of filing, do you know?
1704988752
1704988753
A：你知道归档的要素吗？
1704988754
1704988755
B: Yes, I do. The essence of filing is to bring together in a single folder or file all papers relating to a particular subject.
1704988756
1704988757
B：是的，我知道。归档的要素是把档案存入档案夹内或把所有的文件归入一个特定的编目。
1704988758
1704988759
A: That means “one customer, one file”.
1704988760
1704988761
A：那就是说“一户一档”。
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1704988763
B: And each file should be named clearly, either in block capitals or in jet-black typed capitals.
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