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1704997192
A: It may be solved now, Roy, but it puts us in a very embarrassing situation. We told Todd Miller that he’d have the complete order by the end of this month.
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1704997194
A：也许现在解决了，罗伊，可这件事使我们处于非常尴尬的境地。我们原来告诉托德·米勒全部订货可于本月底交付。
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1704997196
B: We had delivery problems ourselves. I’ve already explained all that to them.
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1704997198
B：我们自己也遇到了交货问题。我已经向他们解释清楚了。
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1704997200
A: Roy, I’m not interested in explanations. I’m more interested in being able to deliver goods on time.
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1704997202
A：罗伊，我对解释不感兴趣。我更感兴趣的是能不能按时交货。
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1704997204
B: Oh, come on, Sally, be reasonable. How can we produce the products if we’re missing a vital component?
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1704997206
B：哦，好啦，萨莉，要讲道理。如果我们缺少一种关键元件，我们怎么能生产出产品呢？
1704997207
1704997208
A: It shouldn’t have been missing. Roy, my salesmen are out there in a very competitive market fighting for orders. When we get customers, they’re entitled to good service. They want deliveries on time, not excuses. If we weren’t selling the products, would you be interested in my excuses?
1704997209
1704997210
A：这种元件本来是不该缺的。罗伊，我的销售人员在竞争非常激烈的市场上为争取订单而拼命。我们一旦找到客户，就应当为他们提供优质服务。他们需要的是按时交货而不是借口。如果我们卖不掉这些产品，你会对我的借口感兴趣吗？
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1704997212
Dialogue 5
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1704997214
A: Miss Zhang, did you come for your pay?
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1704997216
A：张小姐，是为工资一事来的吧？
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1704997218
B: Yes, Mr. Tayler. I don’t understand why almost half of my pay is deducted. What’s more, I should have had the extra pay for a week’s extra work. So I come here to demand a retroactive pay.
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1704997220
B：是的，泰勒先生。我不明白为什么这个月的工资几乎被扣了一半。而且我还应该有一个星期的加班费。所以我要求补发工资。
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1704997222
A: No overtime pay, Miss Zhang. Because you neglected your duty, part of your pay is deducted.
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1704997224
A：张小姐，加班费肯定没有。因为你失职，所以部分工资被扣了。
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1704997226
B: Neglected my duty? Would you please explain it clearly?
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1704997228
B：失职？你能不能说明白点？
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1704997230
A: A notice of criticism about your office has been circulated, do you know?
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1704997232
A：你们办公室被通报批评，你知道吧？
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1704997234
B: Yes. But it is due to Tom’s neglect. Tom takes the whole responsibility and he is fired. As for me, I am praised for doing a good job by our office chief.
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1704997236
B：知道。但那是因为汤姆失职。汤姆承担了全部责任，并因此被解雇。而我因为工作干得好受到办公室主任的表扬。
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1704997238
A: Not only Tom but also everyone in your office should take responsibility for it.
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1704997240
A：可对此事你们办公室每个人都负有责任，而不仅仅是汤姆。
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