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Shorto, R. (2013). Amsterdam: A history of the world’s most liberal city. New York, NY: Doubleday.
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310 文档记录及功能专业化：这一段中部分文字节引自 Yates, J. (1989). Control through communica-tion: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press, p. 1.
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310 没人知道：耶茨(1989)对此做了详尽阐述，并告诉读者“Report on the collision of trains, near Chester,” October 16, 1841, Western Railroad Clerk’s File #74; in Western Railroad Collection, Case #1, Baker Library, Harvard Business School. Yates, J. (1989). Control through communication: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press.
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311 铁路公司调查人员：从这些事故中，铁路部门发现，确实需要更多更常规、更结构化的交通方式。管理层开始识别他们所需要的信息——例如，火车的速度，出发时间，车厢数量——为了将效率最大化（经济效益最大化），将事故最少化。
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311单个个体……能力：“超越任何单个个体对技术、记忆、能力的依赖”这句话直接引自Yates, p. 10, citing Jelinek, M. (1980). Toward systematic management: Alexander Hamilton Church. Business History Review, 54(01), 63–79. Yates, J. (1989). Control through communication: The rise of system in American management. Baltimore, MD: The Johns Hopkins University Press.
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311 严格按照标准方式履行职责：“准确定义职责与责任，并严格按照标准方式履行职责” 这句话直接引自 Litterer, J. A. (1963). Systematic management: Design for organizational recoupling in American manufacturing firms. Business History Review, 37(4), 369–391, p. 389.
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还可参见Litterer, J. A. (1961). Systematic management: The search for order and integration. Business History Review, 35 (4), 461–476.
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311 英国效率专家亚历山大·汉密尔顿：Jelinek, M. (1980). Toward systematic management: Alexander Hamilton Church. Business History Review, 54(1), 63–79, p. 69.
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Litterer, J. A. (1961). Systematic management: The search for order and integration. Business History Review, 35(4), 461–476.
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312 员工之间的关系：Chandler, Jr., A. D. (1962). Strategy and structure: Chapters in the history of the American industrial enterprise. Cambridge, MA: MIT Press.
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Kaliski, B. S. (2001). Encyclopedia of business and finance. New York, NY: Macmillan, p. 669.
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312 网络结构图最早被引入：Moreno, J. L. (1943). Sociometry and the cultural order. Sociometry 6(3), 299–344.
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Wasserman, S. (1994). Social network analysis: Methods and applications (Vol. 8). New York, NY: Cambridge University Press.
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313 比较以下两种不同的组织图：Whitenton, K. (2013, November 10). Flat vs. deep web hierarchies. Nielsen Norman Group. 摘自 http://www.nngroup. com/ articles/ flat-vs-deep-hierarchy/。
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314 中央控制与沟通的横向结构：Dodson, J. R. (2006). Man-hunting, nexus topography, dark networks, and small worlds. IO Sphere, 7–10.
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Heger, L., Jung, D., & Wong, W. H. (2012). Organizing for resistance: How group structure impacts the character of violence. Terrorism and Political Violence, 24(5), 743–768.
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Matusitz, J. (2011). Social network theory: A comparative analysis of the Jewish revolt in antiquity and the cyber terrorism incident over Kosovo. Information Security Journal: A Global Perspective, 20(1), 34–44.
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314 同一项目、不同部门直接的连贯：Simon, H. A. (1957). Administrative behavior: A study of decision-making processes in administrative organization. New York, NY: Macmillan, p. 9.
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314 追究员工在决定与工作成果方面的责任：Simon, H. A. (1957). Administrative behavior: A study of decision-making processes in administrative organization. New York, NY: Macmillan, p. 2.
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314 全球共有50家公司：CNN Money. (n. d.). Top companies: Biggest employers. 摘自 http:// money. cnn. com/。
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Hess, A. E. M. (2013, August 22). The 10 largest employers in America. USA Today.
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314 将公司视为一种记忆力交互系统：Wegner, D. M. (1987). Transactive memory: A contemporary analysis of the group mind. In B. Mullen & F. R. Goethals (Eds.), Theories of group behavior (pp. 185–208). New York, NY: Springer-Verlag.
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315 纵向结构让管理层：几乎直接摘自Jones, G. R., Mills, A. J., Weatherbee, T. G., & Mills, J. H. (2006). Organizational theory, design, and change (Canadian ed.). Toronto, Canada: Prentice Hall, p. 150.
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316 其企业文化提倡：Jones, G. R., Mills, A. J., Weatherbee, T. G., & Mills, J. H. (2006). Organiza-tional theory, design, and change (Canadian ed.). Toronto, ON: Prentice Hall, p. 144.
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316 丽诗克莱本在设计：几乎直接摘自Jones, G. R., Mills, A. J., Weatherbee, T. G., & Mills, J. H. (2006). Organizational theory, design, and change (Canadian ed.). Toronto, ON: Prentice Hall, p. 147.
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