1704996980
B: I believe that. But shouldn’t you change your way of studying a little? Time is very important, and so is the method.
1704996981
1704996982
B：我相信。但你能否改变一下你的学习方法呢？时间重要，方法也很重要。
1704996983
1704996984
A: I’ll remember what you said. I’ll begin a new life.
1704996985
1704996986
A：我会记着你的话，开始新生活。
1704996987
1704996988
B: Good. I wish you success!
1704996989
1704996990
B：太好了。祝你成功！
1704996991
1704996992
Dialogue 5
1704996993
1704996994
A: Who were you quarrelling with?
1704996995
1704996996
A：你刚才跟谁吵架啊？
1704996997
1704996998
B: I got into a quarrel with my customer.
1704996999
1704997000
B：我与客户吵了一架。
1704997001
1704997002
A: Why?
1704997003
1704997004
A：为什么？
1704997005
1704997006
B: He kept calling for a quotation, while picking at things right and left. It was really so annoying!
1704997007
1704997008
B：他一直打电话来询价，可是又嫌东嫌西。真是烦死了。
1704997009
1704997010
A: Maybe he was hoping that you would give him a bigger discount.
1704997011
1704997012
A：他可能是希望你给他多一些折扣吧！
1704997013
1704997014
B: I know, but he is buying in small quantities and he is not an old customer. I really can’t give him a satisfactory discount.
1704997015
1704997016
B：我也知道，可是他买的数量不多，又不是老客户，折扣上我很难让他满意。
1704997017
1704997018
A: So you offended him.
1704997019
1704997020
A：所以你得罪他了。
1704997021
1704997022
B: Yes. He even wrote a letter complaining to the General Manager, which really upset me. Susan, what if you meet up with such an unreasonable customer, how would you communicate with him?
1704997023
1704997024
B：是啊。他还写信给总经理告状，真是气死我了。苏珊，如果你碰到这样无理取闹的客户，会怎么跟他沟通？
1704997025
1704997026
A: Sometimes words are a waste; laughter is better. If you don’t feel like talking, finding an excuse to walk away. Let your feelings stabilize a little bit and then talk to him.
1704997027
1704997028
A：有时说了也是白说，笑一笑就好了。如果你不想说话，就找个借口先走开。让自己心情平稳下来再与他沟通。
1704997029
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